Senior Technical Support Engineer - Focused Services (wiith either German, French, Italian)
Tasks
- Author Technical Support Bulletins
- Conduct network packet flow debugging
- Conduct release assessments
- Conduct technical screenings
- Create training materials
- Develop test plans
- Execute performance testing
- File bug reports
- Improve software and hardware quality
- Manage support cases from initiation to resolution
- Onboard new hires
- Perform network simulation
- Perform root cause analysis
- Plan security upgrades
- Provide configuration guidance
- Replicate product defects in lab
- Run quarterly business reviews
- Travel to customer sites for incident resolution
- Troubleshoot complex security issues
- Write technical documentation
Perks/Benefits
Skills/Tech-stack
AWS | Azure | BGP | CIDR | Cisco | Detection Systems | Dynamic routing | EIGRP | GNS3 | IP Security | IPSec | IPv6 | Intrusion Detection | Intrusion Prevention | Intrusion Prevention Systems | Intrusion detection systems | LANWAN | LDAP | Linux | MacOS | NAT | OSI Model | OSPF | OpenStack | PAT | PKI | Packet Flow | Palo Alto | Palo Alto Firewalls | Prevention systems | Prisma Access | Python | RADIUS | Remote Access | Remote Access VPN | Routing and Switching | SNMP | SSL | Shell Scripting | Static routing | TACACS+ | TCP | TCPIP | UDP | VLSM | VMware | Virtualization | Windows | Wireshark
Education
Related jobs
-
Kubernetes Administrator EUR 34K-38KBash | Cloud platform | Docker | Google Cloud | Google Cloud Platform100 percent remote work | Discount platforms | Flexible compensation plans | Flexible work hours | Intensive work schedule Fridays and summer monthsMid-level Full TimeBarcelona, Spain1d ago
-
Senior Cloud Security Engineer (Cloud Defense) EUR 57K-62KAWS | Azure | CI/CD | CNAPP | CSPMDigital learning programs | Employee discounts | Employee shares program | Flexible working | Healthcare benefitsSenior-level Full TimeMADRID, M, ES, 280431d ago
-
Senior Application Security Engineer EUR 40K-54KAPI Security | Abuse prevention | Application Firewall | Application Security Testing | AuthorizationEmployee assistance program | Flexible benefits | Health insurance | Hybrid work | Life insuranceSenior-level Full TimeSpain1d ago
-
API | AWS | Bash | CASB | DLPContinuous training | Flexible hours | Hybrid work | Social benefits | Volunteering programsEntry-level Full TimeMADRID, ES R1d ago
-
Senior SIEM Engineer - EY GDS Spain - Hybrid EUR 54K-60KAzure | Azure Logic | Azure Logic Apps | Bash | ELKContinuous learning | Hybrid work model | Recognition programs | Training and development | Volunteering opportunitiesSenior-level Full TimeMalaga, ES, 29590 R1d ago
-
Senior Cloud Security Engineer EUR 60K-84KAWS | Access Management | Aqua Security | Automated remediation | AzureSenior-level Full TimeMadrid Osiris, Spain2d ago
-
Cybersecurity Engineer - Endpoint EUR 27K-27KAPI Integration | Ansible | Application control | Application whitelisting | ApplockerMid-level Full TimeMadrid Osiris, Spain2d ago
-
Consulting Engineer EUR 43K-84K3GPP | 4G | 5G | AI Security | AI Threat PreventionCustomer facing technical advisory | Remote work | Travel for customer meetings | Workshops and trainingSenior-level Full TimeMadrid, Madrid2d ago
-
Mid-level Full TimeBarcelona, Catalonia2d ago
-
Active Directory | Amazon Web Services | Cloud infrastructure | Cloud platform | Correlation rulesSenior-level Full TimeMadrid, Madrid2d ago
-
Domain Consultant SecOps EUR 56K-79KAttack surface | Attack surface management | Cortex | EDR | Incident ResponseRemote work | Travel for customer meetingsMid-level Full TimeMadrid, Madrid2d ago
-
Antibot Engineer EUR 34K-40KBrowser patching | Cryptography | DNS over HTTPS | Decompilation | DisassemblyEmployee assistance program | Flexible working environment | LinkedIn Learning | Volunteer time offMid-level Full TimeMadrid, Barcelona, Valladolid, Spain5d ago
-
AWS | Access Management | Application Security Testing | CI/CD | Code securityFully paid parental leave | Fully remote-first | Home office stipend | Inclusive workplace culture | Leadership developmentMid-level Full TimeSpain R5d ago
-
Detection Engineer - AI/ML EUR 39K-67KAdversarial Machine Learning | Class imbalance | CrowdStrike Falcon | Evasion | False PositiveCareer Development Programs | Digital learning programs | Employee discounts | Employee shares program | Flexible workingMid-level Full TimeBARCELONA, B, ES, 080055d ago
-
Detection Engineer EUR 39K-57KAWS | Active Directory | CI/CD | Chronicle YARA-L | Cloud platformCareer Development Programs | Digital learning programs | Employee discounts | Employee shares program | Flexible workingMid-level Full TimeBARCELONA, B, ES, 080055d ago
-
Automation | Cloud Security | Correlation rules | Detection engineering | Detection-as-codeAdditional annual leave | Apple devices | Conference access | Flexible work arrangements | Health coverageMid-level Full TimeSpain6d ago
-
Staff Product Security Engineer, Reviews EUR 74K-101KAI Security | Authentication | Authorization | Bash | C++Healthcare coverage | Paid time off | Parental leaveSenior-level Full TimeBarcelona, Spain; Spain R6d ago
-
Senior Information Security Engineer EUR 60K-60KAWS | CSPM | Cloud Security | Cloud platform | DevOpsFlexible time within CET | Fully remoteSenior-level Full TimeMadrid HQ, ES R7d ago
-
AWS | Agile | Ansible | Application Firewall | AutomationSenior-level Full TimeMadrid Osiris, Spain7d ago
-
Cloud Administrator EUR 42K-57KAzure RBAC | Bash | CI/CD | Entra ID | GitCoaching | Continuous feedback | Employee referral program | Hybrid work | Learning opportunitiesMid-level Full TimeKES51574 Granada (KES51574), Spain7d ago
-
Digital Forensic Analyst - Paris EUR 40K-55KDigital forensics | Evidence collection | Linux | Log Analysis | Malware analysisAccident insurance | Dental insurance | Flexible schedule | Hybrid work | Language learning supportMid-level Full TimeTres Cantos, Madrid, Spain; PTM8d ago
-
Pentesting engineer EUR 39K-84KActive Directory | Amazon Web Services | Application Security | Bash | Cloud SecurityAccident insurance | Dental insurance | Flexible working hours | Free fruit and coffee | Health insuranceSenior-level Full TimeTres Cantos, Madrid, Spain; PTM8d ago
-
Platform Security Engineer EUR 60K-84KAzure | Azure Policy | CI/CD | Certificate management | Defender for CloudSenior-level Full TimeMálaga, Spain8d ago
-
Network and Security Engineer EUR 42K-84KCheck Point | Firewalls | Forcepoint | Linux | NGFWFlexible schedule | Free fruit and coffee | Health dental and accident insurance | Hybrid working | Insurance benefitsMid-level Full TimeTres Cantos, Madrid, Spain; PTM8d ago
-
Senior Engineer - Security Compliance EUR 45K-79KAPIs | AWS | By Design | COBIT | Data Lifecycle ManagementBackground checks | Hybrid workSenior-level Full TimeES - Barcelona, Spain9d ago