NOC Administrator
Kondapur, Telangana, India
INR 875K-2062K (estimate) Senior-level Full Time
Tasks
- Administer UNIX/Linux systems
- Administer Windows Server
- Assist with change records during off hours
- Communicate ticket status with clients
- Coordinate ticket lifecycle within SLA
- Escalate complex issues to engineers and vendors
- Manage network incidents involving data and voice
- Manage virtualization platforms
- Monitor infrastructure and application events
- Perform server and workstation patching
- Provide daily support for event management requests
- Resolve Level 2 infrastructure incidents
- Support backup operations
- Triage and respond to alert incidents
- Troubleshoot O365 M365 server issues
- Update knowledge base articles
Perks/Benefits
Skills/Tech-stack
Backup administration | Citrix | Clustering | Event Monitoring | Firewalls | ITIL | Incident Triage | Linux Administration | Logic Monitor | M365 | Nagios | Network Operations Center | Network Protocols | Network operations | Networking | O365 | Operations Center | Server Administration | ServiceNow | SolarWinds | Storage Systems | Switches | Unix/Linux | Unix/Linux Administration | VMware | Virtualization | Windows Server Administration | Windows server
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