Technical Account Manager
Tasks
- Conduct security reviews
- Coordinate incident response escalations
- Deliver executive briefings
- Lead technical onboarding
- Maintain customer success plan
- Monitor account health and mitigate risk
- Optimize security platform usage
- Provide tuning recommendations
- Report security outcome metrics
- Run enablement sessions
- Serve as primary technical point-of-contact
- Translate threat intelligence into guidance
Perks/Benefits
- Certification support
- Dental insurance
- Employee referral bonus
- Life insurance
- Lifestyle spending account
- Medical insurance
- Paid parental leave
- Paid professional development
- RRSP matching
- Vision insurance
Skills/Tech-stack
Cloud Security | Customer Success | EDR | Identity Security | Incident Response | MTTC | SIEM | SOC Operations | Security monitoring | Threat Intelligence | Threat detection | XDR
Education
N/A
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