Security Operations Centre Operator - Cambridge - CB21
Tasks
- Escalate incidents
- Maintain staff welfare check calls
- Manage incident information and reporting
- Monitor CCTV systems
- Oversee mobile patrol and response team
- Produce detailed incident reports
- Provide out of hours email support
- Provide out of hours telephone support
- Resolve security issues quickly
- Respond to alarms
- Support resourcing and shift coverage
Perks/Benefits
- Career progression
- Employee wellbeing support
- Paid holiday
- Recognition rewards
- Recommend a Friend bonus
- Unlimited training
- Virtual GP service
Skills/Tech-stack
CCTV | Customer Service | Email support | Incident Management | Microsoft Excel | Microsoft Outlook | Microsoft Word | Report Writing | Telephone support
Education
N/A
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