Saas Technical Administrator
Tasks
- Conduct incident and KPI reviews
- Configure SaaS solutions
- Coordinate external and internal support
- Coordinate system upgrades
- Design develop implement workflows
- Develop automated tests
- Document processes and procedures
- Implement data flows
- Maintain SaaS solution catalog
- Manage API integration
- Manage SaaS incidents
- Manage SaaS solution integration
- Manage application maintenance
- Monitor SaaS services
- Perform SaaS risk assessment
- Provide third level SaaS support
Perks/Benefits
- N/A
Skills/Tech-stack
API Management | Amazon Web Services | As-a-Service | Automated testing | Azure | Cloud | Data Flow | ITIL | Incident Management | Monitoring | Quality Assurance | Risk Assessment | Service Transition | Software as a Service | Troubleshooting | Web Services | Workflow design
Education
Bachelor of Engineering | Bachelor of Science | Master of Science
Regions
Countries
States
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