Embedded Service Manager – (Global Clients)

Tasks

• Align local operations with global service standards
• Coordinate maintenance activities
• Drive continuous improvement initiatives
• Ensure compliance with security policies
• Maintain stakeholder relationships
• Manage service tickets and fault resolution
• Oversee service delivery
• Participate in governance meetings
• Provide client updates on service metrics
• Resolve technical and operational issues with partners

Perks/Benefits

• Development opportunities
• Performance reviews
• Remote work opportunity

Skills/Tech-stack

Access Control | Axis | CCTV | CCURE | Gallagher | Genetec | Intrusion Detection | KPIs | Milestone | Performance reporting | SLAs | Service Performance | Service Performance Reporting