Technical Incident Response Analyst
Sofia, Sofia City Province, Bulgaria
BGN 29K-29K (estimate) Mid-level Full Time
Tasks
- Develop internal procedures and documentation
- Draft external incident communication documents
- Ensure timely incident updates
- Establish stakeholder relationships during incidents
- Gather incident information with teams
- Maintain incident records and timelines
- Prepare incident reports and summaries
- Provide incident status updates to stakeholders
- Serve as point of contact for incident communications
Perks/Benefits
- Benefit platform access
- Free tea and coffee
- Glasses reimbursement
- Private medical insurance
- Relaxation area access
Skills/Tech-stack
Communication | Documentation | English communication | Incident Response | Problem Management | Stakeholder Engagement | Technical reporting
Education
N/A
Roles
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