Customer Success Manager, Actimize
Tasks
- Collaborate with internal teams
- Configure and customize software features
- Coordinate customer initiatives
- Develop account frameworks
- Drive customer satisfaction surveys
- Manage contract renewals
- Manage post-sales relationships
- Perform detailed troubleshooting and debugging
- Support sales efforts with account insights
- Troubleshoot software issues
Perks/Benefits
Skills/Tech-stack
Account Management | Agile methodologies | Communication skills | Customer Relationship Management | Customer relationship | MS SQL | Postgres | Problem Solving | Relationship Management | SQL | Software configuration | Stakeholder management | Technical Troubleshooting | Waterfall methodologies
Education
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