Agent administratif de retour

Tasks

• Analyze errors and missing items
• Create claims for missing items
• Create credit notes for returns
• Ensure food hygiene and safety compliance
• Enter check and cash receipts in system
• Inspect returned merchandise quality
• Maintain cold chain compliance ISO 22000
• Maintain follow up tracking table
• Perform physical sorting of returned products
• Prepare reshipments and pickup orders
• Process payments from drivers and couriers
• Record transport activity in SAP
• Record truck temperature in SAP
• Track shipment kilometers and fuel usage in SAP
• Trigger inventory in SAP
• Update stock status in SAP

Perks/Benefits

• N/A

Skills/Tech-stack

Accounts Receivable | Inventory Management | Microsoft Excel | Payment Processing | Quality Control | SAP