Technical Account Manager

Tasks

• Advise on secure architecture
• Analyze telemetry and logs
• Conduct quarterly business reviews
• Conduct root cause investigation
• Drive product deployment and integration
• Escalate issues to support and engineering
• Identify expansion opportunities
• Integrate security platforms via REST APIs
• Mitigate churn risk
• Optimize security posture
• Own post sales customer relationship
• Perform service health checks
• Provide input to product roadmaps
• Troubleshoot multi component issues

Perks/Benefits

• Cross timezone work
• Global team collaboration

Skills/Tech-stack

800-82 | Architecture | Bash | Cause analysis | DLP | DNS | EDR | Email Security | File security | Firewalls | IDS/IPS | IEC 62443 | Linux | Log Analysis | Microsoft Sentinel | NAC | NGFW | NIST SP | NIST SP 800 | NIST SP 800-82 | Networking | OT Security | OT/ICS | Powershell | Proxies | Purdue Model | Python | QRadar | REST APIs | Root Cause Analysis | Root cause | SIEM | SP 800-82 | Splunk | TCP/IP | Telemetry | Windows | XDR