IT-Support/Administration (m/w/d)
Tasks
- Administer access permissions
- Administer internal applications
- Coordinate with external service providers
- Handle IT tickets
- Install and update software
- Maintain inventory systems
- Maintain license server
- Maintain video conferencing systems
- Manage Jira Assets
- Manage Password Manager
- Manage endpoint devices
- Manage licenses
- Manage printers
- Perform remote installations
- Prioritize IT requests
- Provide IT helpdesk support
- Support Atlassian applications
- Support ERP system
- Support IT process improvement
- Support crossboarding
- Support local IT infrastructure
- Support networking
- Support user offboarding
- Support user onboarding
- Support video surveillance systems
- Track tickets to resolution
- Troubleshoot technical issues
- Update IT documentation
Perks/Benefits
- N/A
Skills/Tech-stack
Access Management | Atlassian | Confluence | ERP | Endpoint Management | Help desk | IT Documentation | IT Support | Inventory Management | Jira | Jira Assets | License Management | License Server | Microsoft 365 | Microsoft Windows | Network Support | Offboarding | Onboarding | Password Management | Printer Support | Remote installation | Software updates | Surveillance systems | Ticketing systems | Troubleshooting | Video Surveillance | Video Surveillance Systems | Video conferencing
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