IT Administrator & Helpdesk
Tasks
- Administer Atlassian Jira and Confluence
- Administer Azure DevOps
- Administer Azure RBAC and subscriptions
- Administer Entra ID and Microsoft Graph
- Administer GitHub org teams and permissions
- Administer Kolide device compliance
- Administer Microsoft 365 and SharePoint
- Administer NordLayer and ZTNA access
- Administer Okta users groups and SSO
- Build and maintain internal automations
- Develop internal Slack bots and services
- Maintain IT runbook and FAQ
- Manage IT helpdesk tickets
- Manage MFA resets and password recovery
- Perform IAM access audits
- Provide user support and troubleshooting
- Support Azure DevOps pipeline and service connection tasks
- Support joiner mover leaver workflows
- Support zero trust access and device compliance
Perks/Benefits
- N/A
Skills/Tech-stack
ARM | App Service | Atlassian Confluence | Atlassian Jira | Azure App | Azure App Service | Azure Container | Azure Container Apps | Azure DevOps | Azure Functions | Azure RBAC | Bicep | Container Apps | Containerization | Entra ID | GitHub | Jira Service | Jira Service Management | Kolide | MDM | MFA | Microsoft 365 | Microsoft Graph | N8n | Node.js | NordLayer | OAuth2 | OIDC | Okta | Python | SAML | Service Management | SharePoint | Slack
Education
N/A
Roles
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