Support Engineer IAM ( OneLogin)
Tasks
- Coordinate cross-team issue resolution
- Create support knowledge base documentation
- Document product bugs for engineering
- Escalate complex issues
- Identify root cause
- Improve support processes
- Manage on call incident rotation
- Provide integration deployment guidance
- Resolve customer incidents
- Troubleshoot customer issues
Perks/Benefits
- N/A
Skills/Tech-stack
Access Management | Active Directory | Authentication | Authorization | Azure Active Directory | Certificates | DNS | Datadog | Entra ID | Identity and Access Management | Identity and access | Incident Management | JSON | LDAP | Least Privilege | Multi-Factor | Multi-Factor Authentication | Networking | OAuth 2 | OAuth 2 0 | OpenID Connect | Powershell | Python | REST APIs | SAML | SCIM | SIEM | Single Sign-On | Windows server | XML | Zero Trust
Education
N/A
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