Cloud Support Engineer
Tasks
- Conduct root cause analysis
- Deploy application releases
- Document findings and drive corrective actions
- Escalate to L3 support
- Handle incidents and service requests
- Maintain knowledge base
- Maintain process documentation
- Operate cloud infrastructure
- Perform configuration changes
- Resolve incidents through technical troubleshooting
- Update ticketing system
Perks/Benefits
- N/A
Skills/Tech-stack
AWS | Amazon CloudWatch | Apache Kafka | Argo Workflows | ArgoCD | Bash | CI/CD | Docker | Grafana | ITIL | Kubernetes | Oracle Database | PostgreSQL | Postman | Prometheus | Python | SQL | Splunk
Education
N/A
Roles
Cloud Support | Cloud Support Engineer | Cloud) | Engineer | Support Engineer
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