Security Operations Center (SOC) Team Member
Nonstore MCM Columbus IN, United States
USD 40K-46K (estimate) None Full Time
Tasks
- Communicate with internal teams
- Dispatch fire department
- Dispatch law enforcement
- Dispatch service vendors
- Document incidents in security systems
- Follow SOPs and escalation protocols
- Maintain subscriber site and system records
- Manage user access in access control systems
- Monitor live CCTV video
- Monitor recorded CCTV video
- Monitor security alarms
- Perform remote troubleshooting DVR
- Perform remote troubleshooting NVR
- Perform remote troubleshooting access control systems
- Perform remote troubleshooting alarm panels
- Perform remote troubleshooting cameras
- Prioritize alarms by severity
- Respond to security incidents
- Review access control events
- Support store personnel by email
- Support store personnel by phone
Perks/Benefits
- N/A
Skills/Tech-stack
Access Control | Access Control Event Review | Alarm Monitoring | Alarm Panel Management | Alarm panel | CCTV monitoring | Camera Troubleshooting | DVR | Event review | Incident Response | Incident monitoring | Microsoft Excel | Microsoft Outlook | Microsoft Word | NVR | Panel management | Remote troubleshooting | Security Surveillance Systems | Security incident | Security incident monitoring | Security surveillance | Surveillance systems | Troubleshooting | Video Surveillance
Education
N/A
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