Infrastructure Engineer

Carolina Court Doncaster, United Kingdom

GBP 42K-44K (estimate) Mid-level Full Time

@ T...

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Found 1d ago

Tasks

Collaborate with IS teams to resolve security issues
Commission new services and retire legacy services
Develop training plans for service support staff
Generate reports for senior managers
Identify technical capability gaps
Maintain call queues and SLAs
Maintain technical service documentation
Monitor ServiceNow dashboards
Monitor uptime for EUC systems
Plan service delivery for operational acceptance
Proactively respond to vulnerability notifications
Provide KPI reports
Raise production change requests
Report data protection and backup issues
Report data restoration issues
Report system software compatibility issues
Represent EUC in change meetings
Represent EUC in incident post mortem meetings
Respond to incidents and requests
Run EUC services
Troubleshoot service issues
Update system documentation

Perks/Benefits

Skills/Tech-stack

Education

Bachelor of Engineering | Bachelor of Science

Roles

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Infrastructure Engineer

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