Manager - Incident Management.Group Information Security
Roodepoort, Gauteng, South Africa
ZAR 360K-444K (estimate) Mid-level Full Time
Tasks
- Collaborate on detection rules and response playbooks
- Contribute to SOC strategic roadmap
- Coordinate incident management activities
- Drive incident management process standardization
- Ensure SLA compliance
- Escalate risks and issues
- Identify incident management process improvement projects
- Implement incident management process best practices
- Improve SOC telemetry coverage
- Manage incident management process
- Reduce MTTD and MTTR
- Reduce detection blind spots
- Report incident management KPIs
- Serve as incident resolution escalation point
- Support SIEM and SOAR enhancements
Perks/Benefits
Skills/Tech-stack
AI Driven | AI Driven Threat Intelligence | AI machine learning | Change Management | Configuration Management | Detection engineering | ITIL | Incident Management | Incident Triage | Incident correlation | MTTD | MTTR | Machine Learning | Operations Center | Problem Management | SIEM | SOAR | Security Automation | Security Operations Center | Security operations | Service Level | Service Level Agreements | Service Level Management | Service Review | Threat Intelligence
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