Senior Technical Content Engineer (AI & UX Focus)
Tasks
- Analyze support data to identify friction points
- Build content architectures to deflect support tickets
- Create automated style checking pipelines
- Design guided in product workflows and microcopy
- Design information models
- Enforce content governance standards
- Implement AI assisted content workflows
- Implement RAG readiness chunking
- Optimize documentation for LLM consumption
Perks/Benefits
- N/A
Skills/Tech-stack
Automated Style Checking | CI/CD | Chunking | Content governance | DITA | Docs as Code | GitHub | GitLab | Information Architecture | Language Models | Large Language Models | MadCap Flare | Metadata | Microcopy | Mixpanel | RAG | Salesforce | Semantic Search | Tableau | Technical writing | UX Design | XML | “as-code”
Education
N/A
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