Zero Trust / Zscaler Support Engineer
Tasks
- Analyze HTTP HTTPS traffic
- Analyze packet captures
- Conduct root cause analysis
- Configure DNS resolution
- Configure SSL inspection
- Configure Zscaler platforms
- Configure url filtering
- Create operational documentation
- Deploy Zscaler platforms
- Diagnose firewall policy issues
- Diagnose proxy configuration issues
- Implement Zscaler security policies
- Integrate identity providers
- Maintain Zscaler platforms
- Monitor Zscaler performance using ZDX
- Perform incident response support
- Plan rollback and verification
- Review logs and telemetry
- Support change management activities
- Troubleshoot SAML authentication
- Troubleshoot SCIM provisioning
- Troubleshoot Zscaler authentication issues
- Troubleshoot Zscaler connectivity issues
- Validate endpoint posture
Perks/Benefits
Skills/Tech-stack
API | Active Directory | Authentication | Azure AD | DNS | Entra ID | Firewall | HTTP | HTTPS | MFA | Packet Capture | Proxy | SAML | SASE | SCIM | SSL Inspection | SSLTLS | Scripting | TCPIP | VPN | ZCC | ZDX | ZIA | ZPA | Zero Trust | Zscaler
Regions
Countries
States
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