Technical Support Engineer
Tasks
- Act as main point of contact for technical issues
- Collaborate with cross-functional teams
- Coordinate with development and QA teams
- Provide support via Microsoft Teams
- Provide support via phone and email
- Resolve customer service requests
- Support SaaS product modules
- Troubleshoot security application issues
Perks/Benefits
- N/A
Skills/Tech-stack
API support | ARP | Active Directory | Apache | Application Security | Bash | DHCP | DNS | Firewall | Group Policy | IIS | Intrusion Detection | Intrusion Detection System | Jira | Kerberos | LAN | Linux | Malware analysis | Microsoft SQL | Microsoft SQL Server | NTLM | Network Vulnerability | Network Vulnerability Scanners | OSI Model | Oracle | Packet Capture | Python | Regex | SQL | SQL Server | SSH | SSL | Salesforce | Scripting | TCPIP | UAC | Unix | Vulnerability Management | Vulnerability Scanners | WAN | Web Application | Web application security | Windows
Education
Regions
Countries
States
Cities
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