Sr. Specialist II, Gainsight Administrator
Tasks
- Administer Gainsight platform configurations
- Coordinate sprint planning and backlog management
- Enforce platform governance and documentation
- Improve customer journey programs workflows
- Lead and mentor administrators
- Manage customer success dashboards and reports
- Manage integrations and data flows
- Optimize scalability and system performance
- Oversee data integrity and platform performance
- Translate business requirements into platform solutions
Perks/Benefits
- Collaborative work environment
- Cross-functional exposure
- Fully remote
- Leadership opportunity
- Professional development
Skills/Tech-stack
API Integration | Customer Success | Customer lifecycle | Customer lifecycle management | Dashboarding | Data Modeling | Data Quality | Data integration | ETL | Gainsight | Journey orchestration | Lifecycle Management | System Administration
Education
N/A
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