Escalation Engineer - ZIA/ZPA

Bangalore, IND

INR 2800K-4000K (estimate) Senior-level Full Time

@ Z...

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Found 20h ago

Tasks

Collaborate with engineering for customer testing
Create and maintain knowledge base entries
Own escalated customer issue resolution
Provide status and action plans for escalations
Reproduce defects in controlled environments
Resolve critical customer cases within SLA

Perks/Benefits

Skills/Tech-stack

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Escalation Engineer - ZIA/ZPA

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