IT Systems Administrator
HUNTSVILLE, AL, United States
USD 90K-115K (estimate) Mid-level Full Time
Tasks
- Draft and maintain SOPs FAQs and ticket documentation
- Handle service requests incident response and problem management
- Maintain end user workstations networks and connected devices
- Manage IT service management processes and operating procedures
- Perform diagnostics performance optimization and incident analysis
- Provide remote support for IT systems applications and devices
- Provide user training and technical assistance
- Support application deployments installations and updates
- Troubleshoot and resolve application and IT system issues
- Use an incident management system to manage support queues and escalations
- Use software testing environments for troubleshooting
Perks/Benefits
- N/A
Skills/Tech-stack
Active Directory | Apache Tomcat | Atlassian Jira | CentOS | Citrix XenCenter | Hyper-V | IT Service Management | IT service | Incident Management | Linux | Oracle | Patch Management | Problem Management | SQL | Scripting | Service Level | Service Management | Service-Level Objectives | VMware | Virtualization | Windows server
Education
N/A
Roles
Administrator | IT | IT Systems Administrator | Systems Administrator
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