Retail Security Operations Account Manager
Tasks
- Coordinate requisitions and candidate hiring
- Coordinate support services
- Develop site specific training
- Ensure policy communication
- Ensure reporting and contract compliance
- Handle escalated security issues
- Hire and train staff
- Maintain client and employee relationships
- Maintain employee records
- Maintain operational procedures
- Manage employee grievances
- Manage payroll
- Manage security team
- Manage uniforms equipment supplies and vehicles
- Meet financial and operational goals
- Produce scheduling and training reports
- Provide after hour emergency response
- Provide coaching and performance management
- Provide customer service
- Schedule security personnel
- Supervise security operations
- Utilize WinTeam for scheduling and billing
Perks/Benefits
- N/A
Skills/Tech-stack
Client Relationship Management | Client relationship | Conflict Management | Contract compliance | Customer Service | Emergency response | Financial Management | Hiring | On-the-job training | Operational Procedures | Payroll | Performance Management | Relationship Management | Report generation | Scheduling | Security operations | Team Management | Training | WinTeam
Education
Bachelor of Arts | Bachelor of Engineering | Bachelor of Science
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