Soho Support Coordinator - Bedrooms - Remote/Miami Based
Soho Beach House Miami, 4385 Collins Ave, Miami Beach, FL 33140
R
USD 48K-48K (estimate) Entry-level Full Time
Tasks
- Complete required training
- Convert enquiries to bookings
- Handle room reservation calls and emails
- Maintain guest records data entry
- Manage VIP guest requests
- Meet KPIs and follow company policies
- Recommend services and promotions
- Resolve customer complaints
- Update promotions and special offers
Perks/Benefits
- 401k match
- Career development
- Global benefits
- Health care
- Learning and development
- Paid time off
- Retirement Fund
- Team events
- Team meal
Skills/Tech-stack
Attention to detail | Complaint Resolution | Customer Service | Data entry | Email support | English Proficiency | Microsoft Office | Opera | Phone support | Reservations | Time management | VIP Customer Service
Education
N/A
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