Firewall, VPN, IDS/IPS - Networking Advisor
Tasks
- Complete upgrades and patches for customer environments
- Create custom reporting queries for Palo Alto
- Create resolution plans for device issues
- Detect security issues and manage customer tickets until closure
- Escalate technical issues to level 2 support
- Implement network security solutions
- Maintain service level agreements and operational standards
- Manage requests changes incidents problem records
- Perform system maintenance and documentation updates
- Perform weekly and monthly health status checks
- Propose service, process, and technical improvements
- Provide 24x7 on call support for high severity incidents
- Provide operational support for firewall platforms
- Review firewall rule sets to improve security posture
- Support Palo Alto Fortinet and cloud proxy solutions
- Troubleshoot firewall issues using packet captures and debugs
Perks/Benefits
Skills/Tech-stack
AWS Networking | Active Directory | Anti-spyware | Antivirus | App filtering | App-ID | Application identification | BGP | Cisco | Cloud Proxy | EIGRP | F5 | Firewall troubleshooting | Fortinet | ITIL | LDAP | Linux | Netskope | Network Security | Network Troubleshooting | Network security administration | OSPF | Packet Capture | Palo Alto | Palo Alto Networks | Prisma Access | Rule Set Review | SDWAN | SSO | ScreenOS | Security administration | Template Stack Architecture | Troubleshooting | URL Filtering | VPN | Vulnerability Protection | Windows
Education
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