Operations Manager
6314 Remote/Teleworker US, United States
R
USD 92K-166K Mid-level Full Time
Tasks
- Assign tasks prioritize deliverables
- Coordinate incident response for outages
- Coordinate multi-team execution
- Coordinate staffing readiness for on call surge after hours support
- Create and maintain operational standards and procedures
- Enforce monitoring escalation shift handoff reporting procedures
- Lead incident detection triage escalation
- Manage day-to-day operational support
- Manage risks dependencies and deliverable completion
- Monitor and report project work plan status
- Oversee disaster recovery readiness
- Provide operational updates to stakeholders
- Track incident follow-up actions
- Translate program plans into team assignments
Perks/Benefits
Skills/Tech-stack
Call Support | Datadog | Disaster Recovery | Escalation management | IT Service Management | IT service | ITIL | Incident Management | Monitoring | On-Call | On-call support | Operational Readiness | Risk Management | Service Management | ServiceNow
Roles
IT | IT Operations Manager | Manager | Operations | Operations Manager
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