Implementation Engineer I
Tasks
- Collaborate with customer success, sales, and product teams
- Conduct health checks
- Deliver security product implementations
- Develop self service content and playbooks
- Lead professional services onboarding engagements
- Mentor and cross-train staff
- Monitor metrics for adoption and satisfaction
- Oversee customer self service onboarding
- Perform technical risk assessments
- Support scalable experiences design
- Troubleshoot complex configurations
Perks/Benefits
- N/A
Skills/Tech-stack
Command Line | Email Security | Firewalls | IAM | Log Analysis | Network Architecture | Phishing | Professional Services | Ransomware | Routing | Security Architecture | Switching | TLS | Threat detection | VPN | Zero Trust
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