Corporate Licensing Administrator

Tasks

• Allocate invoices and pursue payment collections
• Compile annual price increases
• Coordinate journal onboarding and offboarding
• Inform partners of new and suitable titles
• Issue refunds as needed
• Liaise with editors for journal indexing
• Maintain DocuSign document metadata
• Maintain indexed journals spreadsheet
• Manage customer queries and requests
• Manage internal shared mailbox
• Onboard new systems and processes
• Prepare data sets
• Research opportunities to transition Gratis agreements to commercial
• Research products to expand journal exposure
• Upload agreements and addendums to DocuSign database

Perks/Benefits

• Employee assistance programme
• Flexible working
• Private medical insurance
• Work from home

Skills/Tech-stack

Contract Management | Customer Relationship Management | Customer relationship | Database Management | DocuSign | Email management | Excel | Invoice processing | Power BI | Relationship Management | Spreadsheet management