IAM Operations - Support Technician

Tasks

• Clear sync conflicts and manage passwords
• Conduct root cause analysis
• Escalate IAM incidents and inquiries
• Perform identity provisioning and access account management
• Provide L2 support for IAM applications and tools
• Recommend improvements to IAM processes
• Resolve account and access incidents
• Troubleshoot Azure Active Directory sync issues

Perks/Benefits

• Coaching and feedback
• Continuous learning
• Diverse and inclusive culture
• Flexible working
• Global team collaboration

Skills/Tech-stack

Active Directory | Azure Active Directory | Entra ID | Excel | Federation | Identity Lifecycle Management | Identity lifecycle | Lifecycle Management | Machine Learning | Power Automate | Power BI | PowerApps | Powershell | Python | R | SSO | SailPoint IIQ