Service Engineer II

Redmond, WA, US

USD 100K-215K Senior-level Full Time

@ M...

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Found 1mo ago

Tasks

Analyze telemetry and support data
Collaborate with engineering and product teams
Communicate with stakeholders and customers
Coordinate cross-team incident responses
Design and improve incident response processes
Drive incident reviews and root cause analysis
Implement automation and resiliency enhancements
Lead post-incident reviews and system improvements
Manage high-severity incidents
Manage on-call responsibilities
Support system reliability and availability

Perks/Benefits

Skills/Tech-stack

Education

N/A

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Service Engineer II

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