Product Support Engineer (US based)

United States - Remote R

USD 70K-120K Mid-level Full Time

@ F...

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Found 25d ago

Tasks

Conduct root cause analysis
Deploy Fortanix platform
Implement Fortanix platform
Maintain knowledge base documentation
Optimize Fortanix platform
Perform fault isolation
Provide 24x7 on-call support
Provide post-sales technical support
Publish technical support bulletins
Qualify critical issues
Record track resolve support cases
Reproduce customer issues
Review user documentation for training materials
Troubleshoot customer issues
Upgrade Fortanix platform

Perks/Benefits

Skills/Tech-stack

Education

N/A

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Product Support Engineer (US based)

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