Coordenador(a) Sales Force Administrator

Tasks

• Administer Salesforce platform
• Build and maintain reports and dashboards
• Coordinate projects with product and technology
• Create training content for Salesforce users
• Deliver user training sessions
• Deploy new Salesforce functionality and integrations
• Escalate incidents when needed
• Extract and analyze Salesforce data
• Gather business requirements
• Implement relevant Salesforce improvements
• Manage scope timelines and quality
• Monitor Salesforce releases and evaluate new features
• Plan conduct and run UAT for Salesforce changes
• Produce Salesforce user guides and documentation
• Provide first level support triage and quick fixes
• Provide sales analytics insights
• Support sales team users daily
• Support testing and deployment of Salesforce changes
• Translate requirements into functional requirements

Perks/Benefits

• N/A

Skills/Tech-stack

Business Requirements | Data Management | Data extraction | Incident Management | Integration | Lightning experience | Sales Cloud | Salesforce | Salesforce Dashboards | Salesforce Data Management | Salesforce Lightning | Salesforce Lightning Experience | Salesforce Reports | Salesforce Sales | Salesforce Sales Cloud | Salesforce data | UAT