ServiceNow Developer / Administrator
Cincinnati, Ohio, United States
USD 105K-125K (estimate) Mid-level Full Time
Tasks
- Collaborate with cross-functional teams in Agile
- Configure and develop ServiceNow platform
- Configure reports and dashboards
- Document issue resolutions and admin processes
- Gather and define requirements with stakeholders
- Manage ServiceNow upgrades and patching
- Participate in code reviews
- Perform platform administration and monitoring
- Support ITOM and CMDB
- Support ITSM change management
- Support ITSM incident management
- Support ITSM problem management
- Support knowledge management
- Support production and non production ServiceNow instances
- Support service catalog management
- Troubleshoot ServiceNow performance issues
Perks/Benefits
- N/A
Skills/Tech-stack
Agile | CMDB | Change Management | ITOM | Incident Management | JavaScript | Knowledge Management | Problem Management | Scrum | Service Catalog | ServiceNow | ServiceNow ITSM
Education
N/A
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