Director, MDR (Managed Detection and Response)
Chelmsford, Massachusetts, United States; Alpharetta, Georgia, United States; Ann Arbor, Michigan, United States; Charlotte, North Carolina, United States; United States; United States; United States; United States; United States; Atlanta, Georgia, United States
R
USD 181K-224K (estimate) Executive-level Full Time
Tasks
- Align MDR roadmap with product sales customer success and support
- Chair critical incidents and coordinate stakeholders
- Communicate service strategy to senior management and customers
- Define SOC policies runbooks standards and procedures
- Develop MDR service strategy
- Ensure compliance with regulatory requirements
- Lead 247 follow the sun global SOC operations
- Lead incident response for customer engagements
- Manage EDR platform operations
- Manage SOC vendors and contracts
- Mentor and develop global cybersecurity teams
- Oversee SOC tooling and detection response technologies
- Represent company at industry events and conferences
- Serve as customer escalation point
- Tune detection policies and response playbooks
Perks/Benefits
- Career growth opportunities
- Flexible time off
- Health benefits
- Paid time off
- Retirement plan employer match
- Volunteer opportunities
Skills/Tech-stack
24 7 Global Service Delivery | Contract Negotiation | Crisis management | Customer Executive Communication | Detection and Response | Detection engineering | EDR | EDR Policy | EDR Policy Tuning | Executive Communication | Global service delivery | Incident Response | MDR Platform | Managed Detection and Response | Managed detection | Operational Strategy | Operations Center | Policy tuning | Public speaking | Risk Management | SOC tooling | Security Architecture | Security Compliance | Security Governance | Security Operations Center | Security Risk | Security Risk Management | Security operations | Service Delivery | Threat hunting | Vendor management
Education
Bachelor of Engineering | Bachelor of Science | Master of Science
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