Systems Administrator 1
Huntsville, Alabama, United States
USD 103K-130K (estimate) Mid-level Full Time
Tasks
- Communicate status updates to stakeholders
- Document work performed in ticketing system
- Ensure actions are traceable and compliant
- Escalate issues to tier 2 or tier 3
- Follow IT operational procedures and escalation paths
- Follow security and access control policies
- Maintain IT asset inventory
- Provide tier 1 technical support
- Support enterprise applications
- Support executive facing urgent requests
- Track asset lifecycle redeployment and retirement
- Troubleshoot hardware issues
- Troubleshoot network connectivity issues
- Troubleshoot operating system issues
- Use ticketing systems to manage work
Perks/Benefits
- 401k retirement plan
- Dental insurance
- Disability insurance
- Employee assistance program
- Health insurance
- Life insurance
- Professional development funds
- Vision insurance
Skills/Tech-stack
Access Control | Active Directory | Asset Management | CMMC | Hardware Troubleshooting | Inventory control | Network Troubleshooting | Networking | Operating System | Operating system troubleshooting | Security Compliance | System Troubleshooting | Ticketing systems | Windows 10 | Windows server | Zendesk
Education
Bachelor of Engineering | Bachelor of Science | Bachelor of Science in Computer Science | Bachelor of Science in Information Technology
Roles
Administrator | IT | IT Support | IT Support Specialist | Specialist | Support Specialist | Systems Administrator
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