Agent administratif de retour

Tasks

• Analyze errors and shortages
• Control quality of returned goods
• Create claims records
• Create credit memos for claims
• Ensure cold chain compliance
• Ensure food hygiene and safety compliance
• Enter bank transfer and draft payments in system
• Enter cheque and cash payments in system
• Maintain tracking spreadsheet
• Maintain transport service times
• Manage customer shortages
• Perform physical inspection and sorting of returned products
• Prepare pickup order documents
• Prepare reshipments
• Process customer payments
• Record fuel consumption
• Record truck activity in SAP
• Record truck temperature
• Track truck mileage
• Trigger stock inventory in SAP
• Update stock reception in SAP

Perks/Benefits

• Workplace accommodation for disability

Skills/Tech-stack

Accounting Data Entry | Accounting data | Chain management | Cold Chain | Cold chain management | Data entry | Data tracking | Excel | Food safety | Food safety compliance | ISO 22000 | Inventory Management | Logistics operations | Payment Processing | Quality Control | SAP | Safety Compliance