Specialist Platform and Compute Engineer

Cape Town, Western Cape, South Africa

A ZAR 360K-420K (estimate) Mid-level Full Time

@ B...

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Found 1d ago

Tasks

Assist Tier 1 escalation incidents
Attend Change Advisory Board meetings
Complete customer change requests
Conduct failover testing
Conduct technical audits
Create and maintain technical documentation
Deploy and administer infrastructure changes
Develop new services and proposals
Identify fault trends
Implement best practices
Maintain customer documentation
Maintain customer service availability
Monitor alerts and status changes
Perform impact and risk analysis
Perform lead engineer duties for key customers
Perform root cause analysis
Perform routine maintenance
Provide technical consultancy
Provide technical incident report input
Represent platform and compute support in meetings
Resolve platform issues
Respond within SLA timeframes
Serve on call rota
Update ServiceNow tickets
Update customers on incident problem and change progress

Perks/Benefits

Skills/Tech-stack

Education

N/A

Roles

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Specialist Platform and Compute Engineer

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