Technology Support Engineer
Cape Town, WC, South Africa
A ZAR 360K-420K (estimate) Mid-level Full Time
Tasks
- Administer Active Directory accounts
- Administer Microsoft SCCM
- Build image deploy and troubleshoot desktops and laptops
- Maintain Remedy ticketing system
- Manage IT assets
- Manage patches inventory imaging software licensing
- Mentor and train IT Service Desk Level 1
- Monitor and answer technical questions
- Provide O365 support
- Provide customer support
- Resolve technical issues
- Support printers and multi function devices
- Support remote access users
- Support video conferencing and online collaboration tools
Perks/Benefits
Skills/Tech-stack
Active Directory | Apple macOS | BI reporting | Confluence | Deep Freeze | Dell | Entra ID | Hyper-V | IP Addressing | Kiosk Support | LAN | Linux | Microsoft Entra | Microsoft Entra ID | Microsoft Office | Microsoft Office 365 | Microsoft SCCM | Microsoft Windows | Network Protocols | Office 365 | Portal Support | Powershell | Remedy | Sauce Labs | Two-Factor Authentication | VMware
Education
N/A
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