Analyst-Major Incident Response-Senior
Indianapolis, IN, United States
USD 80K-95K (estimate) Senior-level Full Time
Tasks
- Analyze incident trends
- Conduct problem management to prevent recurrence
- Coordinate incident response across teams and vendors
- Create and maintain SOPs
- Lead Major Incident process
- Maintain incident records
- Manage critical IT incidents
- Perform root cause analysis
- Support disaster recovery and business continuity
- Support post-incident reviews
Perks/Benefits
- N/A
Skills/Tech-stack
Business Continuity | Business Continuity Planning | Cause analysis | Continuity planning | Disaster Recovery | Disaster Recovery Planning | ITIL | Incident Management | Microsoft Teams | Problem Management | Recovery Planning | Root Cause Analysis | Root cause | SOP Development | ServiceNow | SharePoint | System monitoring
Education
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