Applications Administrator 1, Digital Technology Solutions
Tasks
- Coordinate software releases and upgrades
- Create and maintain standard operating procedures
- Develop user help documentation and system scripts
- Gather user requirements design configure test and implement solutions
- Implement and support application security
- Maintain and monitor systems performance
- Monitor security and system health
- Participate in business continuity and disaster recovery tasks
- Provide incident support and customer requests
- Recommend configuration and workflow changes
- Serve as Tier 1 escalation contact during on call
- Support enterprise systems and services
- Support integrations across test preproduction and production
- Troubleshoot hardware, software, and access issues
Perks/Benefits
- Dental insurance
- Flexible spending accounts
- Health insurance
- Mentorship opportunities
- Paid Holidays
- Paid parental leave
- Paid time off
- Professional development
- Retirement plans
- Tuition remission
- Vision insurance
- Wellness programs
Skills/Tech-stack
Business Continuity | Cloud Computing | Database Administration | Disaster Recovery | Documentation | IT Service Management | IT service | Incident Management | Information security | Network Administration | Project Management | Scripting | Service Management | Systems administration | Virtualization
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