Atlassian Cloud Apps Administrator
Tasks
- Administer Jira Service Management workflows templates SLAs and automation
- Configure Jira Software workflows screens custom fields permission schemes
- Define governance standards for project creation and configuration usage
- Engage stakeholders to standardize and improve ITSM processes
- Evaluate and govern third party Marketplace apps with PoCs and risk assessments
- Maintain governance frameworks standards and documentation for Atlassian products
- Manage Atlassian user accounts and access
- Manage Jira Product Discovery and related Atlassian tools configuration and permissions
- Monitor performance stability and capacity of Atlassian Cloud environment
- Own Atlassian Cloud apps governance and design
- Own Atlassian integration lifecycle with internal systems
- Partner with development DevOps and security teams on automated workflows and CI CD integrations
- Plan maintenance windows and changes for Atlassian Cloud
- Provide user support for Atlassian issues through resolution
Perks/Benefits
- Annual leave
- Birthday off
- Complimentary refreshments
- Hybrid working
- Learning and development opportunities
- No dress code
- Pension plan
Skills/Tech-stack
Atlassian Cloud | Capacity Planning | Change Management | Confluence | Custom fields | ITSM | Incident Management | Jira Automation | Jira Service | Jira Service Management | Jira Software | Monitoring | Notification Schemes | Permission schemes | Problem Management | Project Templates | Queue management | REST API | Request Management | SLAs | Scripting | Service Catalog | Service Management | Workflow design
Education
N/A
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