Bancorp Security Operations Center Agent II 7am-3:30pm
Fifth Third Center Cincinnati, United States
USD 43K-69K (estimate) Mid-level Full Time
Tasks
- Coordinate disaster recovery tasks
- Dispatch proper authorities
- Handle emergency inbound calls
- Handle non emergency inbound calls
- Interact with customers via telephone email and in person
- Manage life safety device alerts
- Operate security operations center equipment
- Place outbound calls
- Respond to alarm signals
- Support backup security operations center operation
Perks/Benefits
Skills/Tech-stack
911 Dispatching | Alarm Signal Response | Backup Security Operations Center | Backup security | Customer Service | Disaster Recovery | Emergency communications | Life Safety Procedures | Life safety | Microsoft Office | Microsoft Office Suite | Office Suite | Operations Center | Risk Assessment | Safety Procedures | Security Operations Center
Education
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