ServiceNow Administrator (Infrastructure Specialist 3)
Tasks
- Build and maintain Service Catalog items variables UI policies fulfillment workflows
- Configure queue management assignment logic and form layout improvements
- Ensure compliance with security standards
- Maintain incident problem change and knowledge management
- Manage onboarding offboarding for ServiceNow access
- Manage users groups roles and assignment rules
- Monitor system behavior and submit requests
- Perform day to day ServiceNow administration
Perks/Benefits
- Childbirth, Adoption, and Foster Care leave
- Education & Development Opportunities
- Paid Holidays
- Paid time off
- Public retirement system
Skills/Tech-stack
Access Management | Change Management | Cloud services | Cloud services administration | Configuration Management | Configuration Management Database | IT Service Management | IT service | ITIL | Incident Management | Knowledge Management | OLA Management | Problem Management | SLA management | Service Catalog | Service Management | ServiceNow | Services Administration
Education
N/A
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