Cloud Service Center Engineer
Tasks
- Analyze network communications
- Create and follow runbooks
- Monitor cloud customer services
- Perform basic troubleshooting
- Provide first-line customer support
- Provide timely incident response
- Resolve customer issues
- Support incident resolution
Perks/Benefits
Skills/Tech-stack
Application Security | BGP | Customer support | DNS | HTTP | IPSec | IPv4 | Kali Linux | Network Troubleshooting | OSPF | OWASP Top | OWASP Top 10 | Packet Analysis | TCPIP | Top 10 | VPN | Web Application | Web application security | Wireshark
Education
Roles
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