Cloud Support Engineer

Texas Remote, United States R

CAD 122K-152K Mid-level Full Time

@ T...

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Found 2d ago

Tasks

Analyze support case trends
Assess customer technical environment
Contribute to knowledge base
Escalate issues to engineering
Handle level 2 support cases
Handle level 3 support cases
Manage deployment expectations
Mentor level 1 engineers
Resolve technical issues for customers
Write technical how to guides

Perks/Benefits

Skills/Tech-stack

Education

N/A

Roles

Regions

North America

Countries

United States

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