Computer Support Administrator
Tasks
- Administer Active Directory
- Administer identity management
- Configure and maintain Office 365
- Coordinate computer access and use
- Design configure and test operating system software
- Handle support tickets and escalate issues
- Install and configure hardware and software
- Install and maintain desktop laptops and mobile devices
- Maintain and administer computer systems
- Maintain logs and configuration documentation
- Manage Group Policies
- Manage data backups and disaster recovery
- Manage mobile device management consoles
- Monitor endpoint protection
- Monitor system performance
- Perform system recovery from backups
- Respond to cyber attacks and security incidents
- Troubleshoot hardware and software issues
Perks/Benefits
- 401k employer match
- Education assistance program
- Professional development assistance
- Public Student Loan Forgiveness Program Eligibility
Skills/Tech-stack
Active Directory | Backup and Recovery | Cybersecurity | Device Management | Disaster Recovery | Endpoint protection | Group Policy | IP Phones | Identity Management | Mobile Device | Mobile Device Management | Office 365 | Operating Systems | Ticketing systems
Education
Associate Degree | Bachelor of Engineering | Bachelor of Science | Master of Science
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