Contact Center Support Engineer (Splunk)
Tasks
- Build Infrastructure as Code modules with Terraform Enterprise
- Create CI CD pipelines for automated infrastructure deployments
- Deploy and manage Amazon Connect across Dev Staging Production
- Design AWS infrastructure for Amazon Connect environments
- Integrate Terraform Enterprise with CI CD pipelines
- Monitor infrastructure performance and troubleshoot deployment issues
- Support cloud deployments using Lambda S3 EventBridge Data Bridges
Perks/Benefits
- Certification programs
- Health insurance
- Internal mobility
- Language courses
- Mentorship
- Professional development
- Relocation program
- Team building events
- Work from anywhere
Skills/Tech-stack
AWS Lambda | AWS Monitoring | Amazon Connect | Amazon EventBridge | Amazon S3 | Amazon Web Services | CI/CD | Cloud Security | Databricks | GitHub Actions | Infrastructure as Code | Jenkins | Terraform | Terraform Enterprise | Troubleshooting | Web Services | “as-code”
Education
N/A
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