Customer Reliability Engineer

Hybrid R

USD 140K-198K (estimate) Mid-level Full Time

@ C...

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Found 6d ago

Tasks

Build proactive monitoring detection and diagnostic capabilities
Create telemetry pipelines for correlated signals
Define customer reliability metrics
Develop distributed tracing capabilities
Document procedures in runbooks and knowledge bases
Drive fixes with Product Engineering
Hold on call for high severity incidents
Maintain deep expertise in edge networking DNS and security
Manage technical escalation lifecycle
Own high severity incident response end to end
Partner cross functionally on workarounds and configuration changes
Perform root cause analysis across full stack
Reproduce defects and validate fixes
Write automation to reduce toil

Perks/Benefits

Skills/Tech-stack

Education

N/A

Roles

Customer Reliability Engineer | Engineer | Reliability Engineer | Site Reliability Engineer

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