Customer Support Engineer
Barcelona, Catalonia, Spain
EUR 40K-67K (estimate) Mid-level Full Time
Tasks
- Collaborate with global support security services sales operations and administration
- Coordinate with R and D teams
- Develop and review knowledge base content
- Document technical inquiries
- Participate in on-call rotation for 24/7 support
- Provide front-line technical support
- Resolve technical issues through research reproduction and troubleshooting
- Respond to customer inquiries via web portal live sessions and telephone
Perks/Benefits
Skills/Tech-stack
Authentication | Communication | DNS | Disaster Recovery | Firewalls | LDAP | Microsoft Windows | Network Troubleshooting | Problem Solving | Proxy Servers | RADIUS | Reverse Proxy | SAN | Single Sign-On | Time management | Troubleshooting | Unix | Windows Clustering
Education
N/A
Related jobs
-
Red Teamer Senior - Global Cyber - SDS EUR 30K-38KAV | Bash | Burp Suite | C# | C++BeHealthy physical emotional social financial support | BeHealthy wellness program | Childcare support | Flexible schedule | Gym WellHubSenior-level Full TimeEncinar P02, Spain1d ago
-
Access Management | Alerting | Antivirus | Authentication | AutomationFlexible benefits allowance | Fully remote work | Health insurance | Language learning programs | Learning budgetSenior-level Full TimeSpain R2d ago
-
ADFS | AWS | Active Directory | Ansible | AzureBenefit bonus | Flexible work hours | Life insurance | Nature activities | Personal trainerSenior-level Full TimeMADRID, Spain R2d ago
-
AI Threat Detection | Audio/Video | BGP | Bash | Blue TeamFlexible working arrangements | Inclusive workplace | Workplace diversitySenior-level Full TimeMadrid - Barajas, Spain3d ago
-
Senior Application Security Engineer USD 146K-185KASM | AWS | Access Management | Application penetration testing | C#Remote work flexibilitySenior-level Full TimeArgentina, Spain, Uruguay, or Remote, Argentina … R3d ago
-
Audit Support | Automation | CI/CD | Cause analysis | Change ManagementSenior-level Full TimeMadrid Osiris, Spain4d ago
-
IT Security Engineer EUR 61K-76K800-53 | AWS | Access Management | Azure | Change ManagementEqual opportunity employer | Global innovation hub | Remote N/AMid-level Full TimeMadrid, Community of Madrid, Spain6d ago
-
Senior DevOps Engineer ID69152 EUR 60K-100K.NET | ARM Templates | AWS | Alerting | AzureFlextime | Mentorship | Professional growth | Remote and office optionsSenior-level Full TimeValencia, Spain9d ago
-
Senior DevOps Engineer ID69152 EUR 60K-100K.NET | AWS | Access Management | Azure | Azure ResourceFlexible schedule | Mentorship | Office options | Professional growth | Remote work optionsSenior-level Full TimeMadrid, Spain9d ago
-
Senior DevOps Engineer ID69152 EUR 60K-100KARM Templates | AWS CloudFormation | Amazon Web Services | Automation Pipelines | BashEducation budget | Fitness budget | Flextime | Mentorship | Professional growthSenior-level Full TimeBarcelona, Spain9d ago
-
Software Quality Engineer (Windows) EUR 39K-60K.NET | Agile | Automation frameworks | Azure DevOps | C#Employee Referral Bonus Program | Medical/Dental/Vision insurance | Wellness programsEntry-level Full TimeTallinn, Estonia; Spain9d ago
-
8021X | APIs | Ansible | BGP | BashSenior-level Full TimeMadrid Osiris, Spain10d ago
-
Senior SRE & Security Engineer EUR 62K-86KAWS Security | Access Management | Alerting | Amazon Web Services | AnsibleAnnual training budget | Equity incentive grants | Flexible remuneration vouchers | Flexible schedule | Hybrid workSenior-level Full TimeBarcelona, CT, ES10d ago
-
Binary Analysis | Cryptography | DNS | Decompilation | GhidraEmployee assistance program | Flexible working environment | LinkedIn Learning | Volunteer time offMid-level Full TimeMadrid, Barcelona, Valladolid , Spain10d ago
-
Cybersecurity Engineer for Edge Defense (Cloud) EUR 47K-48KAWS VPC | Ansible | App-ID | Azure VNet | BGPHealthcare industry mission focus | On-call support rotationSenior-level Full TimeMadrid Osiris, Spain11d ago
-
Cybersecurity Engineer for Network Security AI EUR 54K-75K802.1x | API Integration | AWS SageMaker | Access Control | Anomaly DetectionSenior-level Full TimeMadrid Osiris, Spain12d ago
-
Cybersecurity Engineer for Network Security EUR 44K-47KAPI Integration | Active/Active | Active/Passive | Ansible | BGPSenior-level Full TimeMadrid Osiris, Spain12d ago
-
Vulnerabilities SME Remediation Specialist EUR 33K-38KAnsible | Backend Support | Bash | CI/CD | Git100% remote work | Autonomy | Career growth | Flexible schedule | International client exposureMid-level Full TimeEspaña Remoto, España R13d ago
-
Access Management | Antivirus | Content Filtering | Defense in Depth | Deployment modelsSenior-level Full TimeMadrid Osiris, Spain15d ago
-
SAP Basis Administrator - IT Engineer (m/f/d) EUR 50K-50KAS Java | AS-ABAP | BTP | Cloud Connector | DB2Birthday day off | Flexible working time | Hybrid work | Paid vacation | Private medical insuranceMid-level Full TimeMálaga, ES16d ago
-
Senior Application Security Engineer EUR 40K-54KAPI Security | Abuse prevention | Application Firewall | Application Security Testing | AuthorizationEmployee assistance program | Flexible benefits | Health insurance | Hybrid work | Life insuranceSenior-level Full TimeSpain18d ago
-
Senior Technical Support Engineer - Focused Services (wiith either German, French, Italian) EUR 38K-84KAWS | Azure | BGP | CIDR | CiscoFlexible working hours | Training and onboarding support | Travel for customer supportSenior-level Full TimeMadrid, Madrid19d ago
-
Staff Product Security Engineer, Reviews EUR 74K-101KAI Security | Authentication | Authorization | Bash | C++Healthcare coverage | Paid time off | Parental leaveSenior-level Full TimeBarcelona, Spain; Spain R23d ago
-
Platform Security Engineer EUR 60K-84KAzure | Azure Policy | CI/CD | Certificate management | Defender for CloudSenior-level Full TimeMálaga, Spain24d ago
-
Network Troubleshooting | OSI Model | Remote Access | Routing | SwitchingCareer growth opportunities | Flexible working environment | Health insurance | Multisport card | Paid time offMid-level Full TimeTorija-Guadalajara, Spain28d ago